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            <h1>Returns & Refunds Policy</h1>

            <h2>General Terms</h2>
            <ul>
                <li><strong>Eligibility:</strong> Refunds are applicable only for eligible services and products.</li>
                <li><strong>Timeline:</strong> Refund requests must be submitted within <em>[specify timeframe, e.g., 07 days]</em> from purchase date.</li>
                <li><strong>Contact:</strong> Refund inquiries: <a href="mailto:sales@sunradiant.in" style="color:skyblue;">sales@sunradiant.in</a> or customer support number: <span style="color:skyblue;">+91 7906854511</span></li>
            </ul>

            <h2>Refund Conditions</h2>
            <ul>
                <li><strong>Defective or Non-Delivered Products:</strong> Full refund for defective or undelivered digital products.</li>
                <li><strong>Dissatisfaction:</strong> Partial refund for dissatisfaction with services, subject to review.</li>
                <li><strong>Cancellation:</strong> Full refund for cancelled services before delivery.</li>
                <li><strong>Duplicate Payments:</strong> Full refund for duplicate transaction payments.</li>
            </ul>

            <h2>Refund Exclusions</h2>
            <ul>
                <li><strong>Customized Solutions:</strong> No refunds for tailored services or products.</li>
                <li><strong>Digital File or Links - Delivery or Downloads:</strong> No refunds for downloaded / delivered digital content.</li>
                <li><strong>Subscription-Based Services:</strong> No refunds for used subscription periods.</li>
                <li><strong>Third-Party Services:</strong> Refunds for third-party services subject to their policies.</li>
            </ul>

            <h2>Refund Process</h2>
            <ul>
                <li><strong>Request Submission:</strong> Customer submits refund request via email or phone.</li>
                <li><strong>Review:</strong> Sun Radiant Tec reviews refund eligibility.</li>
                <li><strong>Approval/Rejection:</strong> Refund approval or rejection notification via email.</li>
                <li><strong>Refund Issuance:</strong> Refund processed within <em>[specify timeframe, e.g., 30 business days]</em>.</li>
            </ul>

            <h2>Refund Methods</h2>
            <ul>
                <li><strong>Original Payment Method:</strong> Refunds issued through original payment method.</li>
                <li><strong>Store Credit:</strong> Store credit refunds for future purchases.</li>
            </ul>

            <h2>Additional Terms</h2>
            <ul>
                <li><strong>Governing Law:</strong> Refund policy governed by <em>[Indian law/Jurisdiction]</em>.</li>
                <li><strong>Changes:</strong> Sun Radiant Tec reserves right to modify refund policy.</li>
                <li><strong>Disputes:</strong> Disputes resolved through arbitration.</li>
            </ul>

            <h2>Contact Information</h2>
            <p>If you have any questions about these Terms and Conditions, you can contact us by email at 
                <a href="mailto:sales@sunradiant.in" style="color:skyblue;">sales@sunradiant.in</a>.
            </p>
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